Refund Policy
THE WILDERNESS ARMOR – RETURN, REFUND & CUSTOMER PROTECTION POLICY
Effective Date: [Insert Date]
1. Commitment to Protection & Reliability
We are committed to delivering durable, high-quality gear designed for real-world conditions.
2. Return Window
Returns are accepted within 30 days of delivery confirmation.
3. Return Requirements
Items must:
- Be unused
- Be in original condition
- Include all packaging and accessories
4. Non-Returnable Items
- Used or damaged products
- Final sale items
- Customized equipment
5. Defective or Incorrect Orders
Report within 7 days.
Eligible for replacement or full refund.
6. Order Cancellation
Orders may be canceled within 12 hours of placement.
7. Return Authorization
All returns require prior approval.
8. Refund Processing
Refunds are issued within 5–10 business days after inspection.
9. Shipping Costs
- Customers pay return shipping unless item is defective
10. Exchanges
Available only for defective or incorrect items.
11. Refund Delays
May occur due to payment providers.
12. Abuse Monitoring
Excessive returns may lead to restrictions.
13. Chargeback Policy
Customers should contact support before filing disputes.